Return & Shipping Policy
Return Policy:
- We want you to be fully satisfied with your purchase from Good Intentions. If you are not happy with your order, please contact us within 5 days of receiving your package to initiate a return.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
- If you wish to make a return, you will need to arrange and pay for the return shipping label. Please ensure that the package is adequately protected to prevent damage during transit.
- Once we receive and inspect the returned item, we will process the refund to the original payment method within 5-7 business days.
- Please note that personalized or custom-made items may not be eligible for returns unless they are defective.
Shipping Policy:
- We offer shipping within the United States.
- All orders will be processed and shipped within 7 days after the payment is received.
- We use reliable shipping carriers to ensure your orders from Good Intentions are delivered safely and on time.
- Shipping fees will be calculated at checkout based on the delivery location and order weight.
- Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
- Once your order is shipped, you will receive a shipping confirmation email with tracking details.
- Delivery times may vary depending on your location and shipping method chosen.
